Shipping policy

Welcome to the Minyunelora Shipping & Delivery Guide. Below you can find information about order preparation, estimated delivery times, tracking, and common delivery situations.

Fulfillment & Delivery Timeframes

  • Order Processing: Please allow up to 3 business days for order checks, packing, and transfer to the shipping carrier. Orders placed during the weekend will begin processing on the following Monday.
  • Estimated Delivery: International delivery generally takes around 10–20 business days after dispatch. Customs procedures, weather conditions, or other unexpected circumstances may occasionally affect transit times.
  • Shipping Fee: A flat shipping charge of $5.99 USD applies to worldwide orders.
  • Fulfillment Locations: Orders may be handled through distribution facilities located in the US, Canada, Australia, and the EU. Depending on product availability, certain items may also be dispatched directly from international manufacturing partners.

Tracking Your Shipment

  • Order Tracking: After your package has been dispatched, an automated email containing tracking information will be sent to you. Shipment progress can be checked through www.17track.net. Please allow several days for the carrier to register and display the initial tracking scans.
  • Multiple Packages: Orders containing several products may occasionally be separated into different shipments from regional fulfillment locations. When this occurs, each parcel will have its own tracking information.
  • No Tracking Movement: If tracking information has not updated for more than 7 consecutive days, please contact our support team so the shipment can be investigated.

Order Changes & Delivery Concerns

  • Order Adjustments: If you need to change your shipping address or product details, please contact us within 12 hours of placing your order. Include your Order ID and the email address used for the purchase. Changes cannot be guaranteed once warehouse processing has started.
  • Missed Delivery Attempts: When a courier is unable to complete delivery, a notice may be left and the package may be held at a local postal facility. Please contact the local carrier promptly. Minyunelora is not responsible for parcels returned because they were not collected within the required period or because an incorrect address was provided.
  • Customs & Import Charges: Any customs fees, import duties, tariffs, or local taxes charged by the destination country are the responsibility of the buyer.
  • Lost or Stolen Packages: If a shipment in transit is formally confirmed as lost by the carrier, a replacement will be provided at no additional charge. Once tracking confirms a parcel as “Delivered,” Minyunelora is not responsible for theft or loss occurring after the completed delivery.

For additional shipping assistance, contact support@Minyunelora.com and include your Order ID in your message.